Measuring Organizational Learning, Project Learning, and Project Success in IT Organizations

The cost of information technology project failures or poor performance is unacceptably high due, in part, to a lack of knowledge sharing from project to project. Insufficient knowledge sharing leads to intellectual capital loss, rework, skills deterioration, and repeated mistakes that increase project costs leading to failure. Knowledge exists at both the organizational and project levels; environmental factors at either level may enable or impede knowledge sharing among information technology project teams. There is, however, no meaningful means to measure organizational or project level knowledge sharing. Thus, the goal of this study was to develop and validate an instrument to measure organizational learning factors, project learning practices, and project success variables in order to provide the means to examine their interaction.